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Amis crashes immediately on my machine.

Submitted by akhowell on Wed, 02/25/2009 - 01:44

AMIS

Hi,
Each time I try to start Amis 3.0rc1, I immediately receive the standard windows "this application has encountered a problem and must close" dialog, followed by an offer to tell Microsoft about the problem.
The machine is a Toshiba Satellite A200, running Windows XP Pro sp3, Internet Explorer 8, and all current patches.
Its default sapi 5 voice is RealSpeak Solo Karen (as provided by Jaws).
Other sapi applications appear to work fine.
This is the first version of Amis I have tried on this machine.
I have attached amlog.txt, and am not sure what other information it would be helpful for me to provide. If I can run any other tests or whatever to try to track down what the problem is, I'd be happy to.
Any advice much appreciated.

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Re: Amis crashes immediately on my machine.

Submitted by Marisa on Wed, 02/25/2009 - 13:08.

Hello,

Thanks for the bug report. If you could email me off-list with the AMIS log, that would be great (what you sent was a different log file for an internal component we use, called Ambulant. Confusing, I know...). The AMIS log file is in C:\Documents and Settings\All Users\Application Data\AMIS\settings\amisLog.txt .

Have you also installed the Jaws scripts that come with AMIS? The installer should have asked you if you wanted them. If not, you can get them separately here:
http://daisy.org/projects/amis/AmisJFWScripts301.zip

Thanks
Marisa
marisa@dinf.ne.jp

Its not Jaws related.

Submitted by akhowell on Sun, 03/22/2009 - 02:23.

Hi, This doesn't seem to be Jaws related as the same problem occurs with System Access To Go. I tried uninstalling, clearing out all the AMIS settings I could find, then reinstalling. The first time after that I heard SAPI voices saying AMIS, and Sidebar has focus. There was also a sound which sounded like the Internet Explorer page load sound, then the program crashed. From then on it crashed immediately each time I ran it. The only other thing I can think of is that its possibly related to IE8?

Thanks for the additional

Submitted by Marisa on Tue, 03/31/2009 - 14:18.

Thanks for the additional information. Do you think you could email me the log file for AMIS? It's located here:

C:\Documents and Settings\All Users\Application Data\AMIS\settings\amisLog.txt

Thanks
Marisa
marisa@dinf.ne.jp

RealSpeak TTS

Submitted by Douglas G Blane on Thu, 03/26/2009 - 09:34.

Do you have any RealSpeak TTS with "Dri40" in the file names?

NB: I have been having problems with a few applications when I try ad select the RealSpeak TTS with "Dri40" voices. The Application crashes.

Douglas Blane

Technical Co-Ordinator
Digital Audio Project
The Open University

I am using RealSpeak solo.

Submitted by akhowell on Sat, 04/04/2009 - 23:14.

I do have RealSpeak solo 4.0 nstalled, as supplied with Jaws 8 and 9.
There is no dri40 in the filename, but Its probably the same thing.
I tried changing the default voice to ESpeak, but the program still crashes. (although 3.0rc2 seems to last a bit longer before crashing, you can actually start to navigate around the program, it seems to crash after about 15 seconds or so, I got part way down the file menu.
It seems to take the same time to crash whether I use ESpeak or one of the RealSpeak voices.
The realspeak voices work ok in other self-voicing applications, and I use them quite successfully on my iPod nano via iTunes.

log emailed.

Submitted by akhowell on Sat, 04/04/2009 - 23:02.

Hi,
I've just emailed the log to you.
I hope that helps.
Regards
Aaron