V1.3 Plugin Loaded But only saves don't get Info Page

Hi, I've installed the plugin in Word 2003 and it is active and toolbar etc is all there, but when I select 'Save as DAISY' It just prompt if you haven't saved the file in docx etc. or just saves to temp file and stops! No screen for Title and other MetaData etc.
Any ideas? I've tried using the Template load at Startup, but is the same! Is there a Test Document that works? or should any document work?

Paul Wood
Torch Trust

Hi, I posted a potential fix to this situation. Let me know if it works for you or not!

Here's the link to the fix: http://blogs.msdn.com/accessibility/archive/2008/07/24/solution-if-your-save-as-daisy-xml-add-on-is-showing-a-dialog.aspx


User should install Microsoft Office compatibility pack for Word 2007 if using either Microsoft office 2003 or Microsoft office XP and .doc files (Office XP and 2003 file format) needs to be saved as .docx (Office 2007 file format) file before converting the document into DAISY XML format.

Download Microsoft Office compatibility pack for Word 2007 from the following link http://www.microsoft.com/downloads/deta ... laylang=en

Please try this.


Hi, Yes I already knew about the need for docx files and the compatiblity download required. I have tried the Microsoft Office Primary Interop Assemblies" (Office PIAs), fix but to no avail! How do you find out if there are there or not? I loaded both 2003 and 2007 but still no joy!
Any more ideas?



Can u please send us the environment details like OS and Office version.
Also I would suggest u to check the following and let us know the same.

Check whether the “prepopulated_daisy.xml” file is created in the following path (in the drive where windows is installed)

For Windows Vista:

For Windows Server 2003 or Windows XP:
\Documents and Settings\userName\Application Data\Sonata\prepopulated_daisy.xml

E.g: C:\Documents and Settings\abc_UserName\Application Data\Sonata\ prepopulated_daisy.xml


Yeah, Sorry!

Vista Business SP1 with Office 2003 after uninstalling Office 2007 Trial. Compatibility Pack added etc.

I've looked where you suggested but can't find a Sonata folder
After c:\Users\PaulW.Torchtrust\AppData there is local, localLow and roaming and there is no Sonata Folder or any xml documents in any of them! Does this mean it didn't install properly?
The only Sonata folder is in ProgramFiles and there are no xml's there!